When it comes to insurance for a retail business, there are several coverages—like liability and property coverage— that immediately come to mind. For a retailer, these coverages make sense, but once you look deeper, there are other risks that retailer…
A board of directors is a group of elected or appointed members who collectively oversee the activities of a company or organization. You’re busy running and managing a business, so why would you dedicate your valuable time to managing another organiza…
Creating an omnichannel customer experience has been a top strategy for retailers. The issue with this thought process is that it puts attention squarely on the fact that retailers are managing separate channels that act as customer touchpoints. As the…
There are only so many hours in a day, so to attain this balance, you will need to be strategic and create free time away from your business. Achieving work-life balance can be a challenge, but there are some things you can do to help make it more atta…
As a small business owner, you know how hard you work to grow your business and keep it running efficiently. You find the perfect merchandise, hire the best workers you can, and market your business to keep new customers coming in. All this hard work n…
When an emergency occurs, being prepared is no accident. It all starts with a good plan. According to the Federal Emergency Management Agency, up to 60% of small businesses never reopen their doors following a disaster, so it is critical for every busi…
Communicating is like breathing for businesses. If communication stops, business halts. While different relationships may require different ways of communicating—for example you communicate with your team members differently than you would your custome…
Knowledgeable employees elevate your customer experience and make your business a destination your customers will return to. When determining what strategic initiatives your business should address first, your employees are a great place to start.
Landing top talent is a big win for any small business and doing so is not an accident. Competition over talented candidates is fiercer now than it has been in years. Industries that experience peak business seasons are often required to hire multiple …
A business strategy can help ensure the success and continuation of your business. The retail landscape continues to evolve and change in ways we have never experienced before. It is important for your family, employees, and customers that you have a s…